Sun 29 Apr 2007
I have been with MTC for the past 10 years at least. I rarely had any problems with the company or the service, until recently!
Anyone who uses MTC these days must have noticed how shit the service has become! It started more than a month ago, when the network went down for a few hours. They said it was an error in the network and they gave everyone that Friday free supposedly. It has been a month since then and the network is still absolutely shit! I got more dropped calls and network problems in the past month than I did in my 10 years using MTC!
Everyone knows how MTC is expanding globally and they are entering more and more markets every day, and as Kuwaitis we are very proud of a local company turning international ….. but not if that means they forget about their local market which is now only a small portion of their total client base!!!
I have been threatening to switch to Wataniya for a while, and I think it will be done very soon, because the quality of service Im getting as an MTC customer is unacceptable! I have ben forced to make most calls more than once because of these network problems or whatever they are, and it has been going on for way too long!
I just wish our telecom companies here had the same option as the Saudi ones where you can keep the same number and switch! And since we mentioned Saudi telecom companies, why do they offer services that are alot more advanced than the basic stuff we have here?
18 Responses to “M…T….C…. More and more problems”
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April 29th, 2007 at 2:37 am
Wataniya wataniya wataniya.
Walaw ina i had a small problem when i paid my bill the other day….bs ham arid o agol wataniya wataniya wataniya.
April 29th, 2007 at 2:59 am
Yesterday, I had a hard time trying to make just one phone call from 2-4pm. Most of the kids at my college were having trouble as well.
I used to think it was my mobile acting up, but the thing’s barely a year old…
April 29th, 2007 at 4:55 am
I didnt have signal from 4 p.m. to 10 p.m.!!
April 29th, 2007 at 6:56 am
I still don’t have signal! from yesterday a 4pm!
April 29th, 2007 at 9:44 am
I’m not a wataniya fan, it used to have lots of problems too… but as i said Used.
I knew one thing about MTC is that they have no one to do the work, and once they find one person they put all the load on him and the work can’t be done by one person.
Wataniya on the other hand is getting better and better but their only problem is the customer service is laousy unlike MTC now you don’t have to talk to anyone to solve a problem, you can do it on your own.
One important point between MTC and wataniya, is that MTC are much more expensive in their minutes as well as the registration fees if you have a repeated digits phone number. While in wataniya it is much cheaper. If you pay 30 KD’s per month with MTC you will pay 15KD in wataniya
Wataniya supports Yahoo and many other websites … while MTC barely care about these things since they were planing on e-go.
If you were in a service free location, MTC would be off while wataniya will connect you directly to another company on that area.
Still want MTC?
I know for my self yes, why? because i love their online services, it can solve all my problems all around the world. And i would love to keep my no.
April 29th, 2007 at 11:36 am
they put up an ad today saying they are proud they had a problem and fixed it fast
April 29th, 2007 at 3:19 pm
ما حاشني
April 29th, 2007 at 4:22 pm
as a customer, you should be that center minded and i dont blame you, and am not defending MTC, not at all. but you need to go ask the ministry of Information to change their new frequencies. unfortunatly no one there is intelegent enough to ask other companies about the frequencies their using and just use it anyways. it has been up now for more than a month and technically this is causing all the bad call quality and drops. the outage is true, that is MTC’s problem but you government sector is messing up MTC’s frequency, hence, the bad quality.
THank you
April 29th, 2007 at 10:36 pm
main difference between the two companies in saudi and kuwait.
in saudi u get the feeling that both companies are really competing and trying to throw out the newest services.
i kuwait, wataniya gave up a long time ago and settled for the prepaid market mainly. u dont really feel that mtc and wataniya “hate” eachother.
April 29th, 2007 at 11:56 pm
على قولة القايل :
ما اردى من المربوط الا المفتلت
الشركتين اتفقوا علينا من زمااان
April 30th, 2007 at 7:09 am
ana 3abali ssar 3adi .. yoowm yenge6e3 el maay.. yoowm yenge6e3 el network mal el mobile .. o yoowm min el ayam el kahraba.. hehehe
it actually felt peaceful without a mobile yesterday.
I don’t want to be peaceful today please I have lots of phone calls to make!
May 1st, 2007 at 11:33 am
Both companies are against us “the consumers”.
I have a suggestion lets us all ( MTC and NMTC client’s) joint together to stop using the mobiles for a week time and then you will see how the only 2 domain companies will react. (if all of you complainers are seriously)
May 1st, 2007 at 1:14 pm
I agree with the opinion that there is no competition between the two companies and both agreed on the expense of the consumer for their own profit. Invoices are always over, service & promotions are nothing in comparison to other countries and the price of outside msgs. is exaggerated.
Where to go, hope the 3rd coming Co. will not also be with them on us.
May 1st, 2007 at 4:37 pm
they should learn from the Jordanians how to improve thier CC…..!!!
MTC or Watania are waiting for the new company, that is of course if it sees the light…..!!!
May 3rd, 2007 at 5:55 am
u cud wait until the area codes take effect and go to wataniya and buy the same # as ur mtc one. it’s supposed to take effect next month..?
May 5th, 2007 at 10:49 am
well every co. has a prob. !! even watania and the 3rd one will have belive me !
y ur searching 4 a prob. and let it a HUGE one !!!!
so what it has!!!! r u going 2 die ????????
NOTHIN IS PERFECT..
they r working on it..
they`r doing there best to fix it !! just 4 u Customers !!
u wont knw if they r doing there best until they have a prob. am i right ??
when u lose it.. u`ll knw it !
as a kuwaity says :
“jareb gheree et3aref egderee” !
May 20th, 2007 at 3:03 am
you should have switched to wataniya long time ago , i did , at least they know what CUSTOMER SERVICE means. i tried both and found out , you try for yourself
November 21st, 2007 at 7:40 am
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