**UPDATE**

As of 12:00 AM Wednesday midnight …. it has been 83 hours since I went and renewed my subscription Sunday morning at 11 AM……. and it still had not been put back!!!!
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My subscription with ART was over last week and I needed to renew it, being an Arsenal fan with my schedule revolving around Arsenal games, and ART being the only chanel showing the English Premier League and the Champions League games, having ART sports chanels is a must!

I went to their main office in Thajeej area on Sunday at around 11 AM, and renewed my subscription. I asked the guy how long it takes for the chanels to come back, he said 48 hours, so I asked him again “are you sure?? because there are very important games Tuesday night (thats around 60 hours later), and he said “yes off course, it usually comes back before 48 hours but we say that just in case…..

Yesterday, I rush back come to watch the game at 9:30, it starts at 9:45. I switch to ART sports, and nothing!! I try over and over and switch the system back on and off…..nothing!

I start panicking, I call them, someone answers and I explain the situation, he says “yes its not been sent to you yet”, and explains that its Dubai’s fault and not their fault….so I make up a story of having 10 people over to watch the games and so on….he puts me on hold for 5 mins, says he cant do anything, and that he’s trying to get his boss who’s busy.

Another couple of minutes, he says he’ll call me back in 5 to 10 mins….

I cant risk it and rush to a stupid gahwa to watch the game…which I did, and Arsenal won a great game.

The guy didnt call back 5 to 10 mins later….its 3 PM next day, the guys still didnt call.

The channels are still not on….nobody answers their customer relations line.

…………ART SUCKS!!!