Mon 1 Aug 2005
What is the best corporate brand in Kuwait?
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No Surprise here, NBK won best Kuwaiti brand. Congratulations to them and they definitely deserve it.
Second place went to MTC, which sounds fair .
All other brands were close, but Global Investment House barely edged itself to third place with 4 votes.
Obviously, this poll is not scientific in any way, and the results can’t be taken too seriously because of the small sample, but it still tells you something about what people think when it comes to brands.
To all the people who think marketing is just spending money and that the best way to cut costs is through decreasing spending on marketing, please look at the results. NBK and MTC probably spend more money on marketing than all the other companies in Kuwait. Wataniya also spend significantly but every ad seems to be for a different company, there no real character (or in this case, brand) in their ads.
Also, history plays an important role. Many of the comments mentioned NBK as the bank from childhood days. I think the “Hala hala Zaina” ad was a very important factor in cementing the bank’s identity in many of the 80’s youth, who grew up thinking that NBK is the best bank.
Service also was a factor in making the choice, as seen from the comments. NBK, from my experience at least, do have great customer service most of the time. Go into any branch of NBK, then go to any other bank, and you will notice a difference in the friendliness and customer relations. Same goes with MTC I guess, even though Ive had a few annoying experiences.
A third and important factor I think is HR. In Kuwait, hiring has become a big part of PR. Places like NBK, MTC, and even Global to some extent have successfully made it a ‘privilage’ to be working in those companies. They created a reputation of being a great place to work for, where you learn alot. Whether this is true or not, this is the image they successfully created!
Any more analysis on why the results came out the way they did, or what makes a successful brand in Kuwait, are welcome in the comments.
Once again, congrats to NBK and thanks to everyone who participated.
10 Responses to “Best Corporate Brand in Kuwait results….”
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August 1st, 2005 at 12:03 pm
I doubt these results, the vote is rigged!
August 1st, 2005 at 12:49 pm
I had many bad experiences with MTC’s customer service that I make sure my family gets my phone ready before i arrive just so i don’t have to deal with them.
I think naming an account “alazrag” was a bad move in my opinion. Though I have one, and I know it’s making big money. But i donno, not feeling easy about it. Imagine if they named it “Azaaireg” !
Ironically My friends and I were talking about the “privelage” of working for a certain company. We took NBK as an example. I hear that (and i’m not sure) some employees give up better financial offers from other banks just to have NBK’s privilege.
I think i might have spelled “privelage” differently everytime i mentioned. Mali khulg dictionary.com
August 1st, 2005 at 3:28 pm
Yalla…let’s start a sing along…”Hala Hala Zaina…”
August 1st, 2005 at 4:36 pm
That Zaina song reminds me of “Hala Febrayir” :/
August 1st, 2005 at 8:02 pm
العزيز Q
ان تحقيق الوطني اعلى نسبة في استبيانك يستحق وقفه امام هذا الانجاز الذي يسجل للبنك والقائمين عليه و الذي نفخر فيه ككويتيين انه احد مؤسساتنا المحلية ، وعلى الرغم من المبالغ الكبيرة الذي يخصصها البنك للاعلانات وترسيخ علامته التجارية ، الا انه من المهم عدم اغفال نوع الانشطة الاعلانية التي يركز ويستثمر بها البنك ، فمن الواضح ان المسؤولين في البنك قد ادركوا مبدأ بسيط وذكي وهو انه كلما زاد وعي المجتمع وتقدم كلما كان افضل على الصعيد الاجتماعي وعلى سبيل المثال نشاط ” افعل خير في شهر الخير ” او صحي ” مسابقة الجري ” او غيرها من الانشطة التدريبية للخريجيين الجدد ..ألخ كلما ساهم ذلك في طريق غير مباشر ربما في نجاح جميع المؤسسات الحكومية والغير حكومية وهذه القيمة الاخلاقية العظيمة وهي المسؤولية الاجتماعية الذي ادركها البنك الذي يعتبر ” مؤسسة ربحية ” لم يدركها العديد من الجهات الحكومية والغير حكومية ، ولم يكن نجاح هذا البنك وليد الصدفة او مرتبط فقط بوضع اقتصادي جيد والدليل على ذلك هو نتيجة استبيانك.
August 1st, 2005 at 8:05 pm
This post has been removed by the author.
August 1st, 2005 at 8:25 pm
ِAziz Alreshaid
مابي أضيغ خلقك بس يليت تقرأ
هلموضوع بخصوص الوطني…بنكي الوطني
http://secularkuwait.org/vb/showthread.php?t=3472
August 1st, 2005 at 11:49 pm
Purg
Jandeef, its true about ppl giving up better financial offers just to work at NBK, bcz it is known that u learn alot and also it adds to ur resume. I wouldnt personally do it but I guess there is some sense in it.
JC, sootik moo 7ilo
3baid, why?? how young r u?
aziz, i totally agree! They really work hard on their public image, commmunity service, and PR in general! I definitely think their PR puts them ahead of all the other companies in Kuwait. They seem to represent everything that symbolizes business in Kuwait and their work towards the community (along with MTC) really put them in a different league!
bosh, mumtaaaz il link! thank you!! Tadry my wife and I killa in3ayyib 3ala hal lal deen, marra faaz 3 times o minhum il grand prize, sij great info and research in the link!! I hope this makes it to a newspaper (I doubt, NBK pays alot for ad space)!
August 2nd, 2005 at 6:34 pm
الاخ بن عاقول
ما راح يضيق خلقي لاني بعد ما صرت من ملاك الوطني!! انا كنت اتكلم عن موضوع يستحق التعليق والوقوف عند نتيجة استبيان السيد /Q . ومحاولة معرفة آراء المهتمين في مجالات التسويق و P.R ولست بصدد الدفاع او مناقشة المشاكل الادارية للبنك او موضوع ” شنو جنسية الفائز بجائزة الجوهرة ” وشلون قصوا على مراقب وزارة التجارة ولا حتى رشوة الشرطي اللي يحضر السحب اوحتى اذا كانوا معطينهم عصير منتهي الصلاحية !! بالختام فلقد اثر بي فعلا نشاط الذي قام البنك برعايتة للاطفال ذوي الامراض المستعصية( معظمهم في طريقهم الى الموت ) وفريق “كاتش ” التطوعي لرعاية الاطفال في المستشفى الذي تكفل البنك الوطني ايضا بمصاريف بناءه.. وقد يكون ذلك ايضا من ضمن الانشطة التي تندرج تحت المسؤولية الاجتماعية التي تحدثنا عنها والتي تدعم الصورة الايجابية للبنك
March 4th, 2007 at 2:00 am
[…] had two surveys on the blog a year apart, the first was on August 2005 where I asked what you think “the best corporate brand in Kuwait” is, and Wataniya came in 5th place with 3%. The second was in October 2006 where the question was […]